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Aktif Bank embraces a CX mindset as it expands digital services

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New Sports Direct members scheme to boost customer experience

Deutsche Telekom and Google Cloud introduce AI-powered network management

Customer Experience

Deutsche Telekom and Google Cloud introduce AI-powered network management

Survival mode: Online retailers scramble to dodge tariff fallout

New Sports Direct members scheme to boost customer experience

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    Downloadables

    CX Landscape Report

    A New Kind of Loyalty

    The CX Transformation Journey:How Bravora Became a Customer-Centric Retail Leader

    Examining Award-Winning Case Studies for Project Success: Inspiring stories from American Medical Association, Prudential Financial, and Univar Solutions

    Digital Experience

    New Sports Direct members scheme to boost customer experience

    Survival mode: Online retailers scramble to dodge tariff fallout

    Resources

    A guide to conversational messaging

    Reducing employee errors to improve CX

    Unlocking the power of CX: Benefits for Customers, Employees, and Organisations WomenPioneering Change

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