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Experience KSA 2025 – Powering Vision 2030 Through Data, Technology & Human Insight

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Aktif Bank embraces a CX mindset as it expands digital services

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CXMStars™️ is back for the sixth year! 2026 edition begins now

Experience KSA 2025 – Powering Vision 2030 Through Data, Technology & Human Insight

Farrukh Shad, SVP, Head of Sustainability at Schneider Electric collects Gold for the Best Use of AI

UKCXA25 Overall Winner, Standard Life

Gulf Sustainability Awards 2025: ECO Walk Supports the GSA

Customer Experience

New Sports Direct members scheme to boost customer experience

Deutsche Telekom and Google Cloud introduce AI-powered network management

Experience KSA 2025 – Powering Vision 2030 Through Data, Technology & Human Insight

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    Awards

    Hydrogen Summit & Expo 2026

    Downloadables

    CX Landscape Report

    A New Kind of Loyalty

    The CX Transformation Journey:How Bravora Became a Customer-Centric Retail Leader

    Examining Award-Winning Case Studies for Project Success: Inspiring stories from American Medical Association, Prudential Financial, and Univar Solutions

    Digital Experience

    New Sports Direct members scheme to boost customer experience

    Survival mode: Online retailers scramble to dodge tariff fallout

    Resources

    A guide to conversational messaging

    Reducing employee errors to improve CX

    Unlocking the power of CX: Benefits for Customers, Employees, and Organisations WomenPioneering Change

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